Gilbert Madimba is a Media Works Access (Foundational Learning Competency) facilitator. He joined Media Works in April 2013 and has worked with clients in Gauteng, North West Province and is now based in the Free State. His current list of clients includes De Beers Voorpoed Mine, Kroonstad High School and Landbou Terrain.

  1. Why did you decide to become a Media Works Facilitator?

I am not going to tell you a hyperbole to this question, but this has been my dream since my college days, and it has now become a reality. I joined Media Works because it is a leading provider of adult education in South Africa. It is a reputable company, having been established 20 years ago, and it has a strong workforce. In addition to this, it is an award-winning company that has empowered more than a million South Africans. The company has shown positive growth and success. Its values, mission statement, management philosophy and training programmes are of world-class standards.


Media Works has provided me with a stable platform to showcase my vast skills and experience as a seasoned educator and former school principal.




  1. As a facilitator, what are your qualifications?

I have a Bachelor of Education and hold various certificates in education and in service, which I obtained over the years. I am currently doing the final year of my MBA at Regent Business School.


  1. Tell us more about the role and responsibilities of a Facilitator?

As a facilitator my role encompasses the following:

  • Debriefing of the days events i.e. targets and lesson(s) objectives
  • Identification of specific tasks to be done by the learners, both individually and in groups
  • Monitoring if each learner is following the given examples
  • Helping slow learners and giving more tasks to the faster ones
  • Preparation of the following day’s work, which must be linked to the learners’ corrections after marking the workbooks
  • Making and preparing the teaching and learning media
  • Setting out the required equipment and aids for each lesson
  • Maintaining class administrative records
  • Responding to the learners’ questions during the course of lesson
  • Responding to calls and emails from both the client and the project managers
  • Preparation of daily homework for the learners
  • Keeping the learners occupied and engaged
  • Portraying good qualities as an educator and leading by example
  • Ensure that you create a safe, respectful and comfortable learning environment
  • To support and lead learners to do their best
  • Help the group work through disagreements that emerge in the classroom, so as to build a strong foundation for future debates
  • The facilitator must always be able to relate every lesson taught to a real life situation, so that learners apply the concept to their daily lives


  1. What is the best part of your job?

I enjoy my job because I can help a 70-year-old learner grasp complex concepts in their syllabus. The best part of my job is when I see the epilogue of a project, and all the learners have passed. I have always strived to maintain a high pass rate. I also make sure that passing is the main target of every learner. In maintaining a high pass rate, we will also be marketing Media Works to future possible clients, including learners.


Facilitation, public speaking, content neutrality, active listening, asking the right questions at the right time, staying on track, feedback and coaching are pivotal to me being able to do the best part of my job.


  1. Is there a specific learner that has made an impact in your life? Tell us more.

There was a young learner who was academically deficient and I was worried about what the future held for him. However, I was patient with him, and we worked through his problems and he started to turn the corner. To my great surprise, I met him in town and found out that over the 12 years since I had taught him he had gone onto become a chief engineer of a popular company.


The lesson I learnt is that you should not pre-judge the learners, for you do not know what they will go onto achieve, and that respect during facilitation is reciprocal. Once you respect these learners they will always respect you, even if you are no longer teaching them.


  1. Please share your top tips to prepare for exam days:
  • Have a rest the day before the exam and try to stay calm
  • Review your syllabus and pay attention in class. Be a friend of the fast learners
  • Write good notes and have a study time table which you adhere too


  1. What are your top tips on how to stay focused as a facilitator in a lesson?
  • Prepare your lesson with the IQ level of your learners in mind
  • Stick to your lesson development plan and avoid questions which you foresee would derail you from achieving your objectives
  • Engage your learners and motivate them with examples
  • Vary your teaching approaches, variety is the spice of successful facilitation


  1. Any parting advice?
  • Have good time management
  • Exercise regularly to keep a healthy mind
  • Procrastination is the thief of time, maintain a priority list on all your daily goals
  • Walk your talk
  • If you were born poor its not your fault, but if you die poor it is your fault. Why? This world if full of opportunities. Even a drowning man can clutch at a straw