Skills Programme 3: Diversity and Conflict Management

The 3rd Skills programme, Diversity and Conflict Management, is based on three modules:

  • Manage a diverse workforce to add value
  • Interpret and manage conflicts within the workplace
  • Conduct negotiations to deal with conflict situations.
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Description

The 3rd Skills programme, Diversity and Conflict Management, is based on three modules:

  • Manage a diverse workforce to add value
  • Interpret and manage conflicts within the workplace
  • Conduct negotiations to deal with conflict situations.